Author: Josephine Ganu, PhD (Adventist University of Africa, Kenya)
Abstract: Corporate Social Responsibility (CSR) has gained significant attention in recent years, with organizations increasingly focusing on their impact on society and the environment. However, while many organizations prioritize external stakeholders, the well-being of internal stakeholders, particularly employees, is often overlooked. This article contends that an authentic socially responsible organization should care for the well-being of both external and internal stakeholders equally. Through a literature review, this study examined the concept of CSR in the context of employees’ well-being. It developed a conceptual framework to theorize how deliberate organizational initiatives can improve employees’ overall well-being, ultimately contributing to their quality of work life and life satisfaction. The study highlights the importance of responsible organizations demonstrating a strong sense of responsibility towards their employees through organizational care and implementing sound workplace practices and policies. This study emphasizes the need for increased attention to the internal dimensions of CSR and greater transparency in reporting structured practices that support employees’ well-being.