Impact of Library Service Quality on Customer Satisfaction in Higher Learning Institutions in Mwanza, Tanzania
Authors: Lortha Libent (College of Business Education, Tanzania) and Paskazia Bulugu (College of Business Education, Tanzania) Abstract: High-quality library services play a significant role in enhancing user satisfaction and academic performance in higher education institutions. This study examined the influence of library service quality on customer satisfaction in higher learning institutions in Mwanza City, informed […]